We want to make sure that you are completely verified with your purchases on this Site. If, for any reason, you are not satisfied with your order, you may return any UNUSED/ FLAWED product within fourteen (14) days from the date of delivery. Before sending any products back to us, please make sure that the following conditions have been correctly satisfied. 

  • The product should be return with the original packaging.
  • In case of a partial return, you might describe the items and quantities you are returning.
  • Invoice number and date
  • Bank details where you would like to receive the return transfer. 
  • You might send the box with a courier to the following address: Via Visconti di Modrone, 18 20122 Milano (MI) ITALY

Shop.aliita.com will return the amount paid for the purchase and the shipping expenses (without the expense of the product’s return) as soon as possible. However the process can take 30 days from the day that the seller is notify about the return and after checking that all the requirements listed above are correct. Returns that do not meet our policy will not be accepted and will be sent back to the customer.

Claims regarding damaged product or any courier malfunction may be sent to contact@aliita.com